Where Print Belongs in the Funnel: Awareness, Nurture, and Conversion
Print marketing is at times overlooked as our digital landscape continues to grow. However, it remains a powerful and measurable tool when used appropriately and with a plan. In many cases, it’s the catalyst that moves a customer to convert. Understanding when and where it can have the greatest impact is the best place to start.
Top of Funnel: Building Awareness
At the awareness stage, your goal is to put your brand on the map. Printed mediums grab the attention of your potential customers and are often times a customers’ first impression of your brand.
Use Case: Door Hangers and EDDM (Every Door Direct Mail)
Targeting by geography, print offers something digital can’t—guaranteed visibility in the home. Door hangers, for example, are placed directly on the doorknob, requiring physical interaction. EDDM campaigns are highly effective for hyperlocal businesses looking to introduce themselves to a new neighborhood.
Use Case: Event Banners and Large Format Signage
Trade shows, pop-up shops, and community festivals are all opportunities to increase your brand visibility. A well-designed retractable banner or table throw gives your business credibility and creates visual interest.
Middle of Funnel: Nurture and Engagement
Once a potential customer is aware of your brand, you want to keep them engaged. This stage is about providing value and reinforcing your brand's trustworthiness. Do not underestimate the power of high quality print materials contribution to this stage.
Use Case: In-Store Brochures and Catalogs
At the point of sale or customer service desk, brochures offer a way to deepen product understanding without requiring staff time. Printed catalogs let customers browse at home, keeping your brand in a customer’s field of vision for impressions to be made long after the initial interaction.
Use Case: Educational Print Materials
Industries like healthcare, financial services, and B2B consulting benefit from printed whitepapers, infographics, and educational mailers. These pieces show thought leadership while also functioning as high-value leave-behinds after meetings or seminars.
Bottom of Funnel: Conversion and Retention
Here’s where many businesses assume digital tools are their only option. But print can be the finishing touch that drives a decision—or re-engages a quiet lead.
Use Case: Re-Engagement Direct Mail Campaigns
For customers who haven’t responded to emails or clicked on ads, a direct mail piece with a compelling offer or personalized message can reignite interest. Include a QR code or personalized URL (PURL) to track response and measure impact.
Use Case: Personalized Thank You Cards and Loyalty Mailers
After a sale, a printed thank-you card or follow-up mailer with a discount code feels personal and thoughtful. It also increases the chance of repeat business—especially if it arrives a week or two after a purchase, when satisfaction is at its peak.
Why It Matters
Print may not offer instant metrics like email open rates, but that doesn’t mean it can’t be measured. By integrating QR codes, tracking phone numbers, or custom landing pages, print’s impact can be analyzed just like digital. Businesses that embrace this hybrid approach stand to gain a competitive edge.
Creating print touchpoints with each stage in your marketing funnel makes for a more memorable and measurable customer journey.

